Botetourt Mechanical Inc in Roanoke, VA

Reviews about Botetourt Mechanical Inc

• ★ ☆ ☆ ☆ ☆

  May 02, 2020, by Kristin Stowe
  Was assigned this company through home warranty and was, to say the least, disgusted with their lack of professionalism and common courtesy. Examples range from not showing up (twice), telling us they had emergencies from daycares that took priority over our ac problem, all the way to not returning emails or phone calls. After several calls to the home warranty company, they FINALLY showed up. Imagine my joy when the ac starting acting up again 2 weeks later and the home warranty company assigns me none other than... You guessed it... Botetourt again! This time, I got voice mail and then the voice mailbox was full... shocker! I called home warranty company and explained the situation and was luckily reassigned another repair company. Good riddance!